Privacy Policy

Whitstable Kitchens is a bespoke joinery and building company based at 47 St John's Road, Whitstable, CT5 2RJ. You can contact us by phone on 07784 107712 or by email at info@whitstablekitchens.co.uk.

For the purposes of data protection, Whitstable Kitchens is the data controller responsible for the personal information you provide to us through this website.

We collect the information you give us when you make an enquiry, request a design visit or otherwise get in touch. This typically includes your name, phone number, email address and any details you share about the work you are considering.

We may also collect some technical information automatically, such as the pages you visit and general device information, to help us keep the site running and understand how it is used.

We use your personal information to:

• Respond to your enquiry and arrange a design visit or quote
• Carry out and manage any work you commission from us
• Keep you informed about your project where relevant
• Improve our website and services
• Meet our legal and regulatory obligations

We rely on your consent when you submit an enquiry, on our legitimate interests in running our business and responding to customers, and occasionally on legal obligations that require us to keep certain records.

We do not sell your personal information. We may share it with trusted service providers who help us run our business, such as the platform that hosts this website or tools we use to manage enquiries, and only where necessary to provide the service.

We will only disclose your information where required to do so by law.

We keep personal information for as long as is necessary to respond to your enquiry and carry out any work, and for a reasonable period afterwards to handle any follow-up or meet record-keeping requirements. We then delete or anonymise it.

You have the right to ask for a copy of the personal information we hold about you, to ask us to correct anything that is inaccurate, and in some circumstances to ask us to delete it or stop using it.

To exercise any of these rights, please contact us using the details above. If you have a concern about how we have handled your information, you can contact the Information Commissioner's Office at ico.org.uk.